Water Extraction

Water is one of the most destructive forces that can destroy your home. Water can enter the home from heavy raining and flooding, burst or broken pipes, or a simple appliance malfunctions. Regardless of the cause, the unwanted water will begin to deteriorate your home immediately, and if the issue is treated improperly the excess moisture will lead to other issues, like mold.

At First Response, we understand the emotional losses that you are faced with when disaster hits. However, we are here to make the water extraction and restoration process as seamless and stress-free as possible. We are equipt with certified technicians that will help restore your home or your commercial spaces as fast and efficiently as possible.


Areas Most Likely Affected By Water Damage

  • Crawl Spaces
  • Basements
  • Kitchens
  • Bathrooms
  • Laundry Rooms

With any type of water damage, it’s important to first identify the type of water that has entered your home. There are three categories of water and two of which pose serious health risks.

Types of Water Damage


  • Clean Water. Clean water does not cause a threat to you and may come from broken supply lines or overflowing sinks and bathtubs.
  • Grey Water. Grey water may cause sickness or discomfort to you or your pets due to chemical, biological, or physical contaminants. This water may come from an overflowing washing machine or an overflowing toilet (not containing feces). 
  • Black Water. Black water will cause serious illnesses to you and your pets from the harmful bacteria and fungus that pollute this water. This water is a result of sewage backups, overflowing toilets (containing feces), or flooding from bodies of water (lakes, rivers, oceans, streams), among other causes. It is also important to note, if grey water is left untreated it can quickly become black water. 

In some cases, depending on how much water is in your home, you can jump-start the water extraction process if you have the right equipment.

24/7 Emergency Water Extraction

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Steps to Proper Water Extraction

  1. Remove. Remove as much water as possible with pumps and wet-dry vacuums. 
  2. Dry. Dry out the area by placing fans and dehumidifiers around the affected area. If possible, you can open windows and doors to accumulate fresh air.
  3. Relocate. Relocate all affected personal belonging and furniture to a dry, clean area to reduce the chances of mold growth. Allow belongings to dry for at least 48 hours.

Untreated Water Damage

There is an extensive amount of damage that water can cause if left untreated. From cosmetic damage to mold, it is extremely important to know the signs of water damage and what to look out for in the affected areas.

  • Cosmetic Damage. Cosmetic damage includes discoloration on the surfaces around your home and workplace including ceilings, walls, carpets, floors, cabinets, etc. This damage can begin to weaken the drywall and tarnish metal with only a few hours of exposure to water.
  • Structural Damage. Structural damage occurs depending on how much water is surrounding the affected area. The drywall can begin to deteriorate and the subfloor can easily warp or even split.
  • Mold Growth. All three types of water can cause mold growth. Additionally, black water can lead to an increase in health risks due to the high levels of bacteria found in the water.
  • Electrical Damage. Electrical damage can occur to your kitchen appliances, washing machines, dryers, hot water tanks, furnaces, and electrical outlets.
  • Personal Items Damaged. Water can completely destroy all of your personal items including, photographs, books, electronics, personal documents, among other items if not acted on fast enough.
water extraction
water damage

Why Call Water RestorationProfessional?

Water damage professionals are certified technicians that are skilled with the best techniques and equipment to safely remove water and prevent the development of mold for any residential or commercial property.

The longer that water sits, the damage will become more complicated and extensive. As a professional water extraction company, we will work quickly and efficiently to properly contain the area, remove the water and dry the affected areas. Additionally, we offer services to restore and save all of your important papers and documents that have been affected by water damage. We know that water extraction can be extremely time consuming and costly if performed alone, so First Response is here to help restore your space while you continue your day to day life.

What Our Customers Are Saying

First Response of Columbia SC
Based on 8 reviews
Wes Shull
Wes Shull
01:17 29 Jul 19
Jason Snyder is awesome. I can’t say enough about him. He always goes out of his way for his customers to make sure jobs are performed awesome and in a timely manner. This company is high recommended!!!
Wes Shull
Wes Shull
01:17 29 Jul 19
Jason Snyder is awesome. I can’t say enough about him. He always goes out of his way for his customers to make sure jobs are performed awesome and in a timely manner. This company is high recommended!!!
Ryan Lucas
Ryan Lucas
22:02 13 Jun 17
First class service! My only regret was not calling them 4 or 5 hours earlier. Brian, Chris, and team were quick to assess the situation and work with me on a custom remediation plan. They explained everything, including pros and cons of the various options, clearly and completely. I hope I never need this type of service again. But, if I do, I know who to call.
kids toys
kids toys
15:01 21 Feb 17
Great service, after math recovery was great.
Stephen Shales
Stephen Shales
16:14 17 Aug 15
I have not had to used their services but I have met their staff and feel very confident they would do what they say they will do.
Amanda Duke
Amanda Duke
21:08 20 Nov 12
First Response did a superior job of remediating water damage to my home. They were the second company that I called but the only one that I will call in the future. They take their jobs seriously and completely understand the meaning and value of delivering outstanding service. Not only did they correct the problems created by the first remediation company, but they went above and beyond to ensure that their work was done properly and expertly. Robert and Josh and the entire team earn my highest recommendations for service and expertise.
Christina Myers
Christina Myers
19:53 31 Oct 12
May 31, 2012 my husband and I were notified that we were being forced to move out of our home, at no fault of our own. Needless to say, this news caused a lot of stress for us! My employer, Robert Pulliam - President of First Response, understood the emotions I was going through and offered the company's services to assist in the process of moving. He also allowed me the time off needed to prepare for the move. My husband and I worked diligently over the next month to have everything packed up and ready to be moved out. On the afternoon of June 29th, Robert and a couple of our co-workers came to our home and moved everything out. It was such a tremendous blessing to have the extra man-power!! First Response has extraordinary leadership and support staff, and I am certainly proud to be part of such an amazing group of people!
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